Messaging Traffic Is Strongly CRM Related

A recent study revealed that the majority of SMS traffic is comprised of customer contact related care messages. Some of the common types of messages sent were travel updates, appointment confirmations and password reminders. Interestingly, only 18% of global traffic was considered to be of a marketing nature. A breakdown of the traffic: In...

Join the Making Lync your Softphone Webinar

If you are looking to make the most out of your Lync Implementation and leveraging your existing PBX then join AVST’s webinar on the 6th of March at 10am. By joining the webinar you can learn how to: Unlock the VoIP Capabilities of Lync without upgrading or replacing your existing PBX Route incoming calls...

Simple Message Server

The world of communication technology has sky-rocketed in the last decade, with new communications mediums being developed and launched in to business and consumer markets on a frequent basis. At the heart of all these technologies is one inherent need to empower the recipient with information that is clear and concise – information is...

SMS is still the leader among smartphone users

SMS is still the leader among smartphone users when it comes to messaging, Acision finds in its May 2012 report. The report shows that 91% of the smartphone owners are actively using SMS compared to the 55% who use alternatives. Acision also found that the main factors for SMS having higher popularity than other messaging...